Effective as of February 1, 2026
We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our platform.
We may collect personal information such as your name, email address, phone number, address, and profile details. We also collect usage data including IP address, browser type, device information, pages visited, and timestamps.
Your information is used to provide and improve the Service, process bookings and appointments, communicate with you, personalise your experience, ensure security, and comply with legal obligations.
We do not sell your personal data. We may share information with service providers who assist in operating the platform, business partners you interact with via the Service, or as required by law. All third parties are required to protect your data.
We implement security measures such as SSL/TLS encryption, secure cookie management, JWT token-based authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.
We use cookies and similar technologies for authentication and session management, remembering your preferences, analysing usage patterns, and improving the Service. You can manage cookie preferences through your browser settings.
We retain your information only for as long as necessary to fulfil the purposes outlined in this policy. You may request deletion of your data at any time.
You have the right to access your personal data held by us, request corrections to inaccurate information, request deletion of your data, opt out of marketing communications, and export your data in a portable format.
Our Service may contain links to third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted promptly.
We may update this Privacy Policy from time to time. Changes will be communicated through the Service or via email. The latest version will always be available on this page.
If you have any questions about this Privacy Policy, please contact us at support@bookwae.com